Our Commitment
At Finovatey, we collect and use personal information only for legitimate platform, account, compliance, security, payment, support, and communication purposes.
Information We Collect
Personal information may include your name, date of birth, contact details, account credentials, identity information, payment details, wallet details, support messages, device information, and transaction records.
- Information you provide when registering, completing KYC, updating your profile, or contacting support.
- Information generated by platform activity, including login, transaction, wallet, and verification records.
- Information required by compliance, fraud prevention, security, and account protection processes.
How We Use Information
We use personal information to operate the platform, verify identity, process account requests, provide support, send important notifications, monitor security, meet legal obligations, and improve platform reliability.
Disclosure
We may disclose information to service providers, compliance partners, payment processors, storage providers, professional advisers, or public authorities where necessary to operate the platform or comply with law.
Security
We use administrative, technical, and operational controls to protect personal information. You are also responsible for keeping your account credentials and two-factor authentication device secure.
Retention
We retain personal information for as long as needed for platform operations, legal obligations, dispute resolution, security, audit, and legitimate business purposes.
Your Choices
You may request access to or correction of your personal information by contacting support. Some information may need to be retained where required for compliance, security, or transaction records.
Contact
Privacy questions should be sent to team@finovatey.com.